GDPR Compliance Statement

Last Updated: June 3, 2026

Our Commitment to GDPR

frosty-nail is committed to compliance with the General Data Protection Regulation (GDPR) and protecting the privacy rights of individuals in the European Economic Area (EEA) and the United Kingdom.

Data Controller

For the purposes of GDPR, frosty-nail acts as the data controller for personal information collected through our website and services.

Data Controller Contact:
frosty-nail
42 Culinary Lane
London, E1 6AN
United Kingdom
Email: [email protected]

Lawful Basis for Processing

We process personal data under the following lawful bases:

Consent (Article 6(1)(a))

For marketing communications and non-essential cookies, we obtain your explicit consent. You may withdraw consent at any time by contacting us or using the unsubscribe link in marketing emails.

Contractual Necessity (Article 6(1)(b))

Processing necessary to deliver the culinary education services you've enrolled in, including program delivery, communications, and payment processing.

Legitimate Interests (Article 6(1)(f))

We process data for legitimate business interests including website analytics, service improvement, and fraud prevention, provided these interests do not override your rights and freedoms.

Legal Obligation (Article 6(1)(c))

Processing required to comply with legal obligations such as tax laws, accounting requirements, and regulatory compliance.

Your GDPR Rights

Right of Access (Article 15)

You have the right to obtain confirmation that we process your data and request a copy of the personal data we hold about you.

Right to Rectification (Article 16)

You can request correction of inaccurate or incomplete personal data.

Right to Erasure (Article 17)

Under certain circumstances, you can request deletion of your personal data ("right to be forgotten").

Right to Restriction of Processing (Article 18)

You can request that we limit how we use your personal data in specific situations.

Right to Data Portability (Article 20)

You can request to receive your personal data in a structured, commonly used, machine-readable format and have it transmitted to another controller.

Right to Object (Article 21)

You can object to processing based on legitimate interests or for direct marketing purposes.

Rights Related to Automated Decision-Making (Article 22)

We do not use automated decision-making or profiling that produces legal effects concerning you.

How to Exercise Your Rights

To exercise any of these rights, please contact us at [email protected] with:

• Your full name and email address
• The specific right you wish to exercise
• Any relevant details to help us locate your information

We will respond to your request within one month. If your request is complex, we may extend this period by two additional months and will inform you of the extension.

Data Protection Measures

We implement appropriate technical and organizational measures to ensure a level of security appropriate to the risk, including:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication procedures
• Staff training on data protection
• Incident response procedures

Data Breach Notification

In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, we will notify you without undue delay. We will also notify the relevant supervisory authority within 72 hours of becoming aware of the breach, where required by law.

Data Retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected:

• Enrollment and program data: 7 years (for legal and accounting purposes)
• Marketing consent: Until withdrawn or 2 years of inactivity
• Website analytics: 26 months
• Correspondence: 3 years from last contact

International Data Transfers

When we transfer personal data outside the EEA or UK, we ensure appropriate safeguards are in place, such as:

• Standard Contractual Clauses approved by the European Commission
• Transfers to countries with adequacy decisions
• Other legally approved transfer mechanisms

Third-Party Processors

We work with third-party service providers who process data on our behalf. All processors are contractually bound to GDPR compliance through Data Processing Agreements that specify:

• The nature and purpose of processing
• Security measures
• Sub-processor requirements
• Data subject rights obligations
• Breach notification procedures

Children's Data

We do not knowingly collect or process personal data from individuals under 16 years of age without parental consent. If we become aware that we have collected such data, we will take steps to delete it promptly.

Supervisory Authority

You have the right to lodge a complaint with a supervisory authority if you believe we have processed your personal data unlawfully.

UK Supervisory Authority:
Information Commissioner's Office (ICO)
Website: ico.org.uk
Helpline: 0303 123 1113

Updates to This Statement

We may update this GDPR compliance statement to reflect changes in our practices or legal requirements. Material changes will be communicated through our website and, where appropriate, directly to affected individuals.

Contact Us

For any questions regarding GDPR compliance or data protection:

Email: [email protected]
Address: 42 Culinary Lane, London, E1 6AN, United Kingdom