Privacy Policy

Last Updated: June 3, 2026

Introduction

frosty-nail ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our website or use our services.

Information We Collect

We collect several types of information from and about users of our website:

Personal Information

• Name and contact information (email address)
• Program enrollment details and preferences
• Payment information (processed securely through third-party providers)
• Communications you send to us

Automatically Collected Information

• Browser type and version
• Operating system
• IP address
• Pages visited and time spent on pages
• Referring website addresses

How We Use Your Information

We use the information we collect to:

• Provide and manage our culinary education services
• Process your enrollment and payments
• Send you program updates and important information
• Respond to your inquiries and provide customer support
• Improve our website and services
• Send marketing communications (with your consent)
• Comply with legal obligations

Legal Basis for Processing

We process your personal data based on:

• Contractual necessity (to provide services you've enrolled in)
• Legitimate interests (to improve our services and communicate with you)
• Your consent (for marketing communications)
• Legal obligations (tax, accounting, and regulatory requirements)

Data Sharing and Disclosure

We do not sell your personal information. We may share your data with:

• Service providers who assist in operating our business (payment processors, email services, hosting providers)
• Professional advisors (lawyers, accountants)
• Regulatory authorities when required by law

Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

Your Rights

Under data protection law, you have rights including:

• Access to your personal data
• Correction of inaccurate data
• Erasure of your data (in certain circumstances)
• Restriction of processing
• Data portability
• Objection to processing
• Withdrawal of consent

To exercise these rights, contact us at [email protected]

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Enrollment records are typically retained for 7 years for legal and accounting purposes.

Cookies

Our website uses cookies to enhance your browsing experience. For detailed information about our cookie practices, please see our Cookies Policy.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies.

Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children.

International Data Transfers

Your information may be transferred to and processed in countries other than the United Kingdom. We ensure appropriate safeguards are in place to protect your data in accordance with this privacy policy.

Changes to This Policy

We may update this privacy policy from time to time. Changes will be posted on this page with an updated revision date. Continued use of our services after changes constitutes acceptance of the updated policy.

Contact Us

For questions about this privacy policy or our data practices, contact us at:

Email: [email protected]
Address: 42 Culinary Lane, London, E1 6AN, United Kingdom